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Garage door cable repair in Dallas–Fort Worth
Door hanging crooked, a cable dangling by the bottom bracket, or a door that drops on one side? A lift cable has slipped off its drum or snapped. Leave it where it is and call. We come to you anywhere in Dallas–Fort Worth.
Cable came off? Get a fast call back
Leave your name and number and we’ll call or text you back. No-cost estimates, no service-call fee when we do the work.
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Call (877) 547-9033- Family ownedIn DFW since 2017
- Lifetime warrantyOn all parts
- 24/7 emergenciesNights, weekends, holidays
- No-cost estimatesKnow the price before we start
- No service-call feeWhen the work is done
- Price Match GuaranteeShow us a written quote
- See our Google reviewsRead what customers say →
If a garage door cable has come off its drum or snapped, Fort Brothers can repair it at your home anywhere in Dallas–Fort Worth, day or night. We secure the door, find out why the cable failed (often a broken spring), replace and re-wind the cables, then balance and test the door. Estimates are at no cost. Call (877) 547-9033.
Know the signs
Signs a garage door cable has slipped or snapped
Door hangs crooked
One side sits lower than the other, or the door is jammed at an angle in the opening. The cable on the low side has lost tension.
Loose cable hanging
A steel cable dangling near the bottom corner of the door, or unwound and tangled around the drum at the top.
Door drops or slams on one side
The door closes hard or lurches as it moves because only one cable is carrying the weight.
Right after a broken spring
When a torsion spring breaks, the cables go slack and can jump off their drums. That’s why cable and spring problems often show up together.
Frayed strands
Rust or broken strands near the bottom bracket. A frayed cable is a warning; a snapped one can drop the door.
Opener strains or stops
The opener hums, stops partway or reverses because the door is binding on the side with the bad cable.
Our process
How we handle a garage door cable repair
Secure the door
We lock the door in place so nothing moves while we work and the springs can be safely unloaded.
Find the cause
We check the springs, drums, bottom brackets, rollers and tracks, so the cable doesn’t come off again next week.
Replace and re-wind
New lift cables are fitted to the bottom brackets and wound evenly onto both drums. We’ll tell you whether both cables should be replaced.
Balance and test
We set spring tension, check that the door sits level and test the opener force and auto-reverse before we leave.
Why it happens
Why do garage door cables come off or break?
The most common reason is a broken torsion spring. When the spring lets go, the cables lose tension, go slack and slip off the drums. Next is a door that came down on something, like a trash can or a bumper, which can lift one side and throw the cable off. Cables also wear out: the bottom few inches sit near the ground and pick up moisture and rust, and after enough years the strands start to break.
Less often, worn cable drums, a loose set screw on a drum, a bent bottom bracket or a door that’s partly off its track will let a cable slip. An opener that keeps pushing a binding door makes it worse. That’s why we look at the whole door, not just the cable you can see.
Cable or spring?
How to tell whether a cable or a spring broke
Look at the spring bar above the door, from a safe distance. A torsion spring with a clear gap in the coils is broken, and the cables usually come off as a result. If both springs look whole but one cable is slack or hanging, the cable or its drum is the problem. Either way, don’t try to wind or re-hang a cable yourself. The parts are under spring tension, and bottom brackets can release with real force.
On the phone we’ll ask a few quick questions, and the technician confirms it on-site. You get a written, no-cost estimate before any work starts, and there’s no service-call fee when we do the repair.
Reviews
What customers say after a garage door cable repair
From Google reviews left after these jobs, labeled with the city where the job was done. First names only.
“This is the 2nd time we used Fort Brothers.”
“Service was great, they were on time, and extremely detailed”
Read all our Google reviews (4.8 out of 5 from 575+ reviews) →
Recent work
Real garage door cable repair jobs across DFW
Photos from Fort Brothers jobs, labeled with the city where the job was done.
Cable reset on an insulated door, Richardson. 
Cable drum and shaft, Plano. 
Cable drum and track on a spring repair, Addison. 
Spring and cables checked on a door balance, Lancaster. 
Cable drum on an off-track door repair, Forney. 
Torsion spring replacement, Dallas.
Service area
Garage door cable repair across Dallas, Fort Worth and DFW
We’re a mobile team with our office in Mesquite, and we come to you anywhere in the Metroplex, including Dallas and Fort Worth.
Services
Related garage door services
FAQ
Garage door cable repair questions
Can I use my garage door with a broken cable?
No. With one cable down, the door is carried by one side only and can fall or jam. Unplug the opener, leave the door where it is and call us.
Can I fix a garage door cable myself?
We don’t recommend it. The cables, drums and bottom brackets are under spring tension, and re-winding a cable without the right tools and steps is one of the riskier garage door jobs.
Why did my cable come off the drum?
Most often because a spring broke and the cable went slack. A door that hit something on the way down, worn drums or a door that’s off track are the other common causes. We find and fix the cause, not just the cable.
Do you repair garage door cables at night or on weekends?
Yes. We’re open 24/7, including nights, weekends and holidays, across Dallas–Fort Worth.
Do you fix garage door cables in Dallas and Fort Worth?
Yes. We repair cables in Dallas, Fort Worth and every city in between, from our office in Mesquite.
Do you price match?
Yes. We offer a Price Match Guarantee. Bring a written quote or screenshots from another company, and your technician will review it with you before any work starts.
Garage door cable down? We answer 24/7.
Open 24/7 · No-cost estimates · No service-call fee when we do the work · Lifetime warranty on all parts